Relief Pro Theme, Still Doesn't Work, I have been scammed!

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This topic contains 8 replies, has 5 voices, and was last updated by  Vivian Betances 1 month, 3 weeks ago.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • August 27, 2016 at 10:03 am #5310

    Kcraw1985
    Participant

    When I upload, I keep getting this message:

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme install failed.

    Why didn’t this come come with a style.css stylesheet??? I wasted my money!

    I have emailed and received no response! I have emailed multiple times! How do I get help with this? How do I get a refund? If not, I am reporting this company for false advertisement and stealing. This is such a scam. I regret buying this theme! Why have themes that don’t work or have all the codes??

    August 29, 2016 at 4:27 am #5325

    Daniel
    Participant

    I got the same problem when I downloaded the theme.They are fast taking our money but they are scamming people.

    August 31, 2016 at 12:30 pm #5374

    FlyThemes
    Keymaster

    Dear users

    We hope that your issue is resolved and if not kindly replied with this topic.

    Thank You

    September 2, 2016 at 2:18 pm #5395

    Brian
    Participant

    I just purchased and have the exact same issue. What was the solution?

    September 2, 2016 at 2:34 pm #5396

    Brian
    Participant

    I found the solution. Unzip the downloaded file, then upload the zip file inside it.

    May 6, 2017 at 4:00 pm #7650

    Vivian Betances
    Participant

    I have same problem, say (The theme is missing the style.css stylesheet.)

    May 6, 2017 at 4:54 pm #7654

    Vivian Betances
    Participant

    I am buy same theme, and the problem is the theme is missing the style.css stylesheet.

    I have communicated with support and the response I receive is that I must give my access data to my wordpress and order number.

    Which seems to me unsafe, I have submitted a claim to paypal.

    May 6, 2017 at 5:40 pm #7656

    FlyThemes
    Keymaster

    Hi

    The file you have download this is the theme package zip file. where include photolite-pro.zip, xml file and sql file so when you finish the download just extract the theme package and you just need to upload photolite-pro.zip in the WordPress. If you still have problem please send us the login details we will upload the theme on your WordPress. After theme installation you can find the options in Appearance >> Theme Options.

    Please see the video tutorial for theme installation.

    Thank You

    June 5, 2017 at 1:14 pm #7822

    Vivian Betances
    Participant

    The video help me and my theme is working correctly, users follow instructions.

    Thanks FlyTheme.

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