Relief Pro Theme, Still Doesn't Work, I have been scammed!

[Kcraw1985Participant]

When I upload, I keep getting this message:

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

Why didn’t this come come with a style.css stylesheet??? I wasted my money!

I have emailed and received no response! I have emailed multiple times! How do I get help with this? How do I get a refund? If not, I am reporting this company for false advertisement and stealing. This is such a scam. I regret buying this theme! Why have themes that don’t work or have all the codes??

[DanielParticipant]

I got the same problem when I downloaded the theme.They are fast taking our money but they are scamming people.

[FlyThemesKeymaster]

Dear users

We hope that your issue is resolved and if not kindly replied with this topic.

Thank You

[BrianParticipant]

I just purchased and have the exact same issue. What was the solution?

[BrianParticipant]

I found the solution. Unzip the downloaded file, then upload the zip file inside it.

[Vivian BetancesParticipant]

I have same problem, say (The theme is missing the style.css stylesheet.)

[Vivian BetancesParticipant]

I am buy same theme, and the problem is the theme is missing the style.css stylesheet.

I have communicated with support and the response I receive is that I must give my access data to my wordpress and order number.

Which seems to me unsafe, I have submitted a claim to paypal.

[FlyThemesKeymaster]

Hi

The file you have download this is the theme package zip file. where include photolite-pro.zip, xml file and sql file so when you finish the download just extract the theme package and you just need to upload photolite-pro.zip in the WordPress. If you still have problem please send us the login details we will upload the theme on your WordPress. After theme installation you can find the options in Appearance >> Theme Options.

Please see the video tutorial for theme installation.

Thank You

[Vivian BetancesParticipant]

The video help me and my theme is working correctly, users follow instructions.

Thanks FlyTheme.

[simplyfoodhelpParticipant]

Its June 2018 and this issue is still occurring, Thanks to you I can get going immediately.

[equilibra1010Participant]

There is no photolite-pro.zip, xml file and sql file. I too have been scammed.

[FlyThemesKeymaster]

Hi @equilibra1010

Please send us your query to support@flythemes.net so we can provide you necessary files. There is some procedure to install and setup the theme which needs to follow. Before saying scammed think that there is many users are using our themes happily.
Before going to any conclusion you should have you atleast contact support team. We have not run away we are here to help you for any query. So don’t worry have some patience you will not being scammed.

Thank You

[Author]

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