Relief Pro Theme, Still Doesn't Work, I have been scammed!

Home Support Themes Forum Relief Pro Theme, Still Doesn't Work, I have been scammed!

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #5310
    Anonymous
    Inactive

    When I upload, I keep getting this message:

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme install failed.

    Why didn’t this come come with a style.css stylesheet??? I wasted my money!

    I have emailed and received no response! I have emailed multiple times! How do I get help with this? How do I get a refund? If not, I am reporting this company for false advertisement and stealing. This is such a scam. I regret buying this theme! Why have themes that don’t work or have all the codes??

    #5325
    Daniel
    Participant

    I got the same problem when I downloaded the theme.They are fast taking our money but they are scamming people.

    #5374
    FlyThemes
    Keymaster

    Dear users

    We hope that your issue is resolved and if not kindly replied with this topic.

    Thank You

    #5395
    Brian
    Participant

    I just purchased and have the exact same issue. What was the solution?

    #5396
    Brian
    Participant

    I found the solution. Unzip the downloaded file, then upload the zip file inside it.

    #7650
    Vivian Betances
    Participant

    I have same problem, say (The theme is missing the style.css stylesheet.)

    #7654
    Vivian Betances
    Participant

    I am buy same theme, and the problem is the theme is missing the style.css stylesheet.

    I have communicated with support and the response I receive is that I must give my access data to my wordpress and order number.

    Which seems to me unsafe, I have submitted a claim to paypal.

    #7656
    FlyThemes
    Keymaster

    Hi

    The file you have download this is the theme package zip file. where include photolite-pro.zip, xml file and sql file so when you finish the download just extract the theme package and you just need to upload photolite-pro.zip in the WordPress. If you still have problem please send us the login details we will upload the theme on your WordPress. After theme installation you can find the options in Appearance >> Theme Options.

    Please see the video tutorial for theme installation.

    Thank You

    #7822
    Vivian Betances
    Participant

    The video help me and my theme is working correctly, users follow instructions.

    Thanks FlyTheme.

    #10679
    simplyfoodhelp
    Participant

    Its June 2018 and this issue is still occurring, Thanks to you I can get going immediately.

    #10684
    equilibra1010
    Participant

    There is no photolite-pro.zip, xml file and sql file. I too have been scammed.

    #10696
    FlyThemes
    Keymaster

    Hi @equilibra1010

    Please send us your query to support@flythemes.net so we can provide you necessary files. There is some procedure to install and setup the theme which needs to follow. Before saying scammed think that there is many users are using our themes happily.
    Before going to any conclusion you should have you atleast contact support team. We have not run away we are here to help you for any query. So don’t worry have some patience you will not being scammed.

    Thank You

Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.