Photolite Issues

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This topic contains 3 replies, has 2 voices, and was last updated by  FlyThemes 1 month, 4 weeks ago.

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  • Author
    Posts
  • #14586

    webmastermama
    Participant

    1) On the home page, I have it set for 2 sections to show. I have the sections filled out but they aren’t showing. I have set them up according to the installation guide.

    2) Under the 4 boxes that show on the homepage, once I set up a description, I can no longer change it? That doesn’t make any sense.

    3) Does anyone monitor support@flythemes.net? I can’t seem to get a response.

    #14665

    FlyThemes
    Keymaster

    Hi

    We have receive your email. Kindly send your site URL and the login details so we can check the backend.

    Thank You

    #15349

    webmastermama
    Participant

    I have provided the login credentials (now deleted). I was promised support within 24 hrs and it has been 3 days. I would like a refund and have requested it but have not heard anything back. It is fine to not offer support but it should state that upfront when someone purchases a theme. also, your contact form is broken.

    Thank you.

    #15406

    FlyThemes
    Keymaster

    Hi

    Sometimes it takes time to respond due to some technical issues. But we assure you to resolve each and every query.
    Is our contact form not working ?

    Thank You

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