No response from Support – usual time to get back?

Premium WordPress Themes Support Themes Forum No response from Support – usual time to get back?

This topic contains 5 replies, has 3 voices, and was last updated by  FlyThemes 2 months, 4 weeks ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #5476

    David
    Participant

    I have sent a report request to support, but not had any acknowledgement or contact. Any idea what the reply time is?

    #5478

    Sheila
    Participant

    Sometimes it’s really quick…sometimes not so much. I’ve been waiting all week for a response or to see that they have fixed what’s wrong with my site and nothing. It’s getting exasperating as I want to take my site live but some of the things that need fixing are to blatant.

    #5479

    David
    Participant

    Thanks. We are the same position, all is ready to go live, but two issues on post that we need to sort out: ‘Posted by Admin’ & ‘0 Comments’ appearing.

    Hopefully support will respond soon…..

    #5485

    David
    Participant

    Still no reply from support; not good.

    #5489

    David
    Participant

    Stil no reply. Just sent request for the 5th time.

    #5513

    FlyThemes
    Keymaster

    Hi

    We are sorry for the delay in response since our theme are working with the system maintaince. We apologize for the delay and will assure you to connect with you qucikly.

    Thank You

Viewing 6 posts - 1 through 6 (of 6 total)

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