Site moved; lost theme options

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  • October 4, 2016 at 9:07 pm #5790
    Yvonne
    Participant

    I’m working on a site for a client who is using Precious Pro. We were moving the site from a subdomain up a level and copied the full folder. We updated the databases to reflect the new url. However, all of theme options, including the slide settings, reverted back to the default settings? We made no changes other than moving the full folder and updating the URL. Can you advise as to how to get the options and slide settings back to the customized version?

    October 5, 2016 at 12:51 pm #5799
    FlyThemes
    Keymaster

    Hi

    Have you click on the restore default button ? If so the setting will comes default.
    Please check again the database if the theme options values are stored properly.

    Thank You

    October 5, 2016 at 1:52 pm #5803
    Yvonne
    Participant

    No, we didn’t click on the restore default button. All we did was move the folder. Can you tell me which database the theme options values are stored within?

    October 10, 2016 at 12:02 pm #5860
    FlyThemes
    Keymaster

    Hi

    In the first time when you create the database in cpanel >> mysql >> Here you can click on the database which you are using for old site and click on the export button at the top and then go to new database and export the old file here and replace the site url from old to new.

    https://flythemes.net/wordpress/how-to-update-database-url-by-using-sql-query-in-phpmyadmin/

    Thank You

    October 11, 2016 at 5:10 pm #5890
    Yvonne
    Participant

    Thanks for the reply. The database was correct; I’m not sure why it wasn’t working. I copied the values and reset it and then it worked. Problem resolved.

    Thanks.

    October 14, 2016 at 11:50 am #5922
    FlyThemes
    Keymaster

    Excellent 🙂

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