Relief Pro Theme, Still Doesn't Work, I have been scammed!

Tagged: doesn't work, Relief Pro, ripoff, scam

This topic has 11 replies, 7 voices, and was last updated 6 years, 5 months ago by FlyThemes.

Viewing 12 posts - 1 through 12 (of 12 total)

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August 27, 2016 at 10:03 am #5310

Anonymous
Inactive

When I upload, I keep getting this message:

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

Why didn’t this come come with a style.css stylesheet??? I wasted my money!

I have emailed and received no response! I have emailed multiple times! How do I get help with this? How do I get a refund? If not, I am reporting this company for false advertisement and stealing. This is such a scam. I regret buying this theme! Why have themes that don’t work or have all the codes??

August 29, 2016 at 4:27 am #5325

Daniel
Participant

I got the same problem when I downloaded the theme.They are fast taking our money but they are scamming people.

August 31, 2016 at 12:30 pm #5374

FlyThemes
Keymaster

Dear users

We hope that your issue is resolved and if not kindly replied with this topic.

Thank You

September 2, 2016 at 2:18 pm #5395

Brian
Participant

I just purchased and have the exact same issue. What was the solution?

September 2, 2016 at 2:34 pm #5396

Brian
Participant

I found the solution. Unzip the downloaded file, then upload the zip file inside it.

May 6, 2017 at 4:00 pm #7650

Vivian Betances
Participant

I have same problem, say (The theme is missing the style.css stylesheet.)

May 6, 2017 at 4:54 pm #7654

Vivian Betances
Participant

I am buy same theme, and the problem is the theme is missing the style.css stylesheet.

I have communicated with support and the response I receive is that I must give my access data to my wordpress and order number.

Which seems to me unsafe, I have submitted a claim to paypal.

May 6, 2017 at 5:40 pm #7656

FlyThemes
Keymaster

Hi

The file you have download this is the theme package zip file. where include photolite-pro.zip, xml file and sql file so when you finish the download just extract the theme package and you just need to upload photolite-pro.zip in the WordPress. If you still have problem please send us the login details we will upload the theme on your WordPress. After theme installation you can find the options in Appearance >> Theme Options.

Please see the video tutorial for theme installation.

Thank You

June 5, 2017 at 1:14 pm #7822

Vivian Betances
Participant

The video help me and my theme is working correctly, users follow instructions.

Thanks FlyTheme.

June 9, 2018 at 5:15 am #10679

simplyfoodhelp
Participant

Its June 2018 and this issue is still occurring, Thanks to you I can get going immediately.

June 9, 2018 at 11:34 pm #10684

equilibra1010
Participant

There is no photolite-pro.zip, xml file and sql file. I too have been scammed.

June 12, 2018 at 3:09 am #10696

FlyThemes
Keymaster

Hi @equilibra1010

Please send us your query to support@flythemes.net so we can provide you necessary files. There is some procedure to install and setup the theme which needs to follow. Before saying scammed think that there is many users are using our themes happily.
Before going to any conclusion you should have you atleast contact support team. We have not run away we are here to help you for any query. So don’t worry have some patience you will not being scammed.

Thank You
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