Bought ALL Themes - Cannot Download ANY

Bought ALL Themes – Cannot Download ANY

Tagged: cannot upload my order

This topic has 15 replies, 9 voices, and was last updated 6 years ago by FlyThemes.

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Posts
October 3, 2018 at 1:32 pm #11471

colebookkeepingllc
Participant

Please help.

October 5, 2018 at 10:33 am #11492

FlyThemes
Keymaster

Hi

Hope you have received the themes.

Thank You

October 8, 2018 at 10:15 pm #11520

Anonymous
Inactive

This seems to be a commom problem with this plataform… I bought mine too and I had to wait like 2 days in order to Keymaster authorize my items.. may be is a security thing or who knows.. any ways I bought one and I am not sure yet if I will come back for another one.. 🙂

October 9, 2018 at 10:54 am #11523

FlyThemes
Keymaster

Hi

Sometimes the system takes time to verify the payment. So if the order status not changed we can change it manually.
We assure you it will not happen again.

Thank You

November 5, 2018 at 10:10 pm #11761

clifralexander
Participant

Hi,
Purchased all the themes but cannot access any… Order #11760. Have a client waiting for his business website to go live. Cannot wait 24 hrs before I can access product [that was not disclosed in your sales page]. My Bank confirmed that payment was received via PayPal and you sent an email confirming that the transaction was completed, think I might have to contact PayPal.

November 6, 2018 at 1:46 am #11764

clifralexander
Participant

Thanks for delivering support team… Got all of my packages.

November 7, 2018 at 8:25 am #11775

cagerstung
Participant

Im having the same problem. Just purchased a greenhouse theme. It says Im missing an Item in the zip folder.

November 7, 2018 at 10:05 am #11781

FlyThemes
Keymaster

Hi @cagerstung

The file you have download this is the theme package zip file where include greenhouse-pro.zip, xml file and sql file so when you finish the download just extract the theme package and you just need to upload greenhouse-pro.zip in the WordPress. If you still have problem please send us the login details we will upload the theme on your WordPress. After theme installation you can find the options in Appearance >> Theme Options.

Thank You

November 16, 2018 at 9:01 pm #11886

Anonymous
Inactive

Bought Carpenter PRO and it was email immediately without the style.css stylesheet. Cannot upload to wordpress. please send corrected version ASAP! Order #11885.

November 19, 2018 at 9:29 am #11895

FlyThemes
Keymaster

Hi @Isadows1

The file you have download this is the theme package zip file where include carpenter-pro.zip, xml file and sql file so when you finish the download just extract the theme package and you just need to upload carpenter-pro.zip in the WordPress. If you still have problem please send us the login details we will upload the theme on your WordPress. After theme installation you can find the options in Appearance >> Theme Options.

Thank You

November 22, 2018 at 9:00 am #11920

crf.consultor
Participant

I bought one (order # 11919) and i cant dowloaded. Its “On Hold”.
How long do i have to wait to donwload?

Thanks

Cristiano

November 22, 2018 at 11:35 am #11923

crf.consultor
Participant

I’ve received it.

Thank you.

November 22, 2018 at 11:36 am #11924

FlyThemes
Keymaster

Hi

We are sorry for the inconvenience. Sometimes the system takes a little bit longer time to update the status.
We hope you receive the theme now.

Thank You

November 27, 2018 at 11:33 pm #11980

marcie.fortyfat
Participant

Please update mine manually too. Received email it was ready for download and can’t download it.

November 28, 2018 at 4:39 am #11987

mcafeedarren
Participant

Hello

Order #11986 is on hold. Can you please change the status so that i can download my theme?

Thanks
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